Service line 03
Renovation and refurbishment, planned down to the punch list.
From refreshing a tired unit to renovating kitchens, bathrooms and living spaces, we set the work out in a scope, sequence it carefully, update you on a set schedule and finish with a walkthrough and a closed punch list.
Scope
What the work typically covers.
We work within existing layouts and structure: replacing, refinishing and refitting rather than moving walls or services. That keeps projects predictable and within the work we do well.
AKitchens
- Cabinet replacement or refacing
- Countertops and backsplashes
- Flooring
- Fixtures replaced within the existing layout
BBathrooms
- Tile, grout and wet-area finishes
- Vanities, toilets, tubs and showers replaced in place
- Mirrors, accessories and storage
- Caulking and sealant details done properly
CInteriors
- Flooring replacement
- Interior doors, trim and casing
- Drywall, plaster and full repaint
- Built-in storage and shelving
DRental and commercial refurbishment
- Unit refurbishment between occupants
- Common-area finishes
- Office and retail finishes refreshed
- Durable specifications for high-use areas
Sequence
How it runs, step by step.
The same order every time, so you always know where the job stands and what comes next.
- 01
Site visit and brief
We walk the space with you, talk through what you want to achieve and record the existing conditions with photographs.
- 02
Scope and schedule
A written scope of work: what is included and excluded, finishes and specifications, the sequence of work and how the property will be protected.
- 03
Selections
We list the decisions you need to make — finishes, fixtures, colors — and the date each one is needed, so choices never hold up the work.
- 04
Works and updates
Protection goes down first, then the work proceeds in sequence. You hear from us on the update schedule agreed at the start.
- 05
Changes in writing
If something changes — your decision, or a condition found once work starts — it is recorded with its effect on cost and timing before we proceed.
- 06
Walkthrough and punch list
We walk the finished work with you, list anything outstanding and close every item before the project is signed off.
- 07
Completion report
Photographs, product and finish details and care notes, filed to your property record for the next time they are needed.
Decisions
Decisions you will make along the way.
Good scoping means raising these early. We set out the options and trade-offs; the decision stays with you.
01Keep the layout or change it?
Keeping plumbing fixtures where they are keeps a project simpler. Moving them may need licensed trades and permits, which we flag at scoping.
02What finish level?
For rentals, durability and ease of repair usually matter more than trends; in an owner-occupied home, your preferences lead. We specify accordingly.
03Occupied or vacant?
Working around occupants changes sequencing, protection and working hours. We plan for either and write the arrangements into the scope.
04Will permits be needed?
Some renovation work requires permits. We identify where one is likely to apply during scoping, so it is planned for rather than discovered.
What you receive
The paperwork that comes with the work.
Larger projects generate more decisions, so they get more documentation — each piece meant to be useful long after the work is finished.
- Scope of work and scheduleInclusions, exclusions, specifications, sequence and milestones.
- Selections listEvery decision you need to make, with the date it is needed by.
- Change recordEach change and its effect on cost and timing, approved before it proceeds.
- Completion reportPhotographs, products, finishes and care notes, plus the closed punch list.
Outside this scope
Structural alterations, new electrical circuits or panel work, gas lines, HVAC system changes and hazardous-material abatement require licensed specialists and are not part of our scope. In older buildings, if we suspect materials such as asbestos or lead-based paint, we stop and recommend testing by a qualified specialist before work continues.
Questions
Common questions about renovation and refurbishment.
Can you work to a designer’s or architect’s drawings?
Yes. If you have already engaged a designer or architect, we can price and carry out the work to their drawings and specifications, and raise any questions with you before work starts.
What if the project turns out larger once work starts?
Older properties sometimes hide conditions that only show once finishes come off. We stop, photograph and explain what we have found, and nothing further proceeds until you have approved a written change.
Can the property stay in use during the work?
Often, yes. We phase the work, protect the areas still in use and agree working hours in the scope. Where a room or unit needs to be vacated, we tell you at scoping, not on the day.
Related service lines
Next step
Discuss renovation and refurbishment for your property.
Tell us about the property, what it needs and how you would prefer to work. We will reply by email to arrange a site visit and confirm what happens next.