Built for property managers
Built for property managers who need work closed out, not just started.
One accountable contractor for maintenance, repairs, turnovers and common areas across the properties you manage — working to your work-order process, referencing your numbers and returning documentation you can file without rewriting.
What matters
What property managers usually need — and how we handle it.
The same way of working applies to everyone. These are the parts of it that tend to matter most here.
| You need | How we work |
|---|---|
| Work orders closed with evidence | Every job returns a completion note with photographs, referenced to your work-order number. |
| One contact, not a list of trades | A named coordinator for your account: one place to raise, chase and close work. |
| Approvals that match your authority | Not-to-exceed limits agreed per property; anything above is scoped and sent for approval first. |
| Owner-ready reporting | Scopes and completion reports laid out so you can pass them to owners without rewriting them. |
| Care with residents | Notice and access procedures agreed per building, and residents treated as your customers. |
Service lines
The service lines property managers use most.
Listed roughly in order of how often they come up. Each links to the full scope, sequence and deliverables.
-
02
Repairs
Work orders handled to your process and returned with photographs.
- Doors and hardware
- Walls and floors
- Fixture-level plumbing
-
04
Turnovers & make-ready
Turnovers to your make-ready standard, with move-out records for each unit.
- Move-out records
- Paint and repairs
- Ready-to-show check
-
01
Planned maintenance
Common-area and building-fabric schedules per property.
- Seasonal checks
- Sealant and caulking
- Common areas
-
06
Exterior & building upkeep
Exterior items scoped by elevation and scheduled for the right season.
- Paint and trim
- Gutters and drainage
- Decks and fences
-
03
Renovation & refurbishment
Unit and common-area refurbishment, scoped for owner approval.
- Kitchens and bathrooms
- Flooring and finishes
- Unit refurbishment
Recommended arrangement
An on-call arrangement, with a planned schedule per building.
Work orders run through an agreed on-call arrangement with not-to-exceed limits; each building gets its own planned maintenance schedule. Larger items are scoped separately for owner approval.
Compare the three arrangementsWhat you receive
- Completion notes referenced to your work-order numbers
- Scopes written for owner approval
- Planned maintenance records per building
- One invoice per work order, with the completion note attached
Questions
Questions property managers often ask.
Can you work inside our maintenance software or portal?
Tell us what you use. Where we can work inside your system, we will; where we cannot, we send documentation in a format that is easy to attach to the work order.
How is work invoiced?
One invoice per work order, referencing your number, with the completion note attached — so approval and filing take one step.
Can you handle resident communication?
If you would like us to, yes, using notice templates and a process you approve. Otherwise we route everything through you.
Next step
Start with a conversation about your property.
Tell us about the property, what it needs and how you would prefer to work. We will reply by email to arrange a site visit and confirm what happens next.